Our Updates

St Martins Medical Centre is excited to announce the implementation of Heidi, an innovative software program designed to transcribe conversations between clinicians and patients in real-time. Heidi converts speech to text efficiently, ensuring that key details are accurately documented without recording the conversation. This technology aims to streamline documentation processes, save time, and enhance the quality of patient care while maintaining privacy and compliance with data protection standards.

To read more about Heidi, please visit: https://www.heidihealth.com/uk

We want to inform you about an issue affecting urine albumin tests at our Charing Cross Hospital laboratory.

• What Happened: Since May 30, 2024, results from one specific analyser have been unreliable, leading to falsely elevated urine albumin levels.
• Action Taken: We are reviewing past results and will replace any affected results with a note indicating they should be disregarded. If necessary, we recommend repeating the test with a fresh urine sample.
• Current Status: Results reported from October 19, 2024, onwards are accurate, and normal range results are also valid.
• Next Steps: We are enhancing our quality checks and monitoring to ensure other analysers are functioning correctly.

We apologise for any impact this may have had on patient care.

For more details, please refer to the letter we received from North West London Pathology.

North West London Pathology Letter

Follow us on Facebook and Instagram for the latest health information, wellness tips, and important updates. Our social channels are a great way to stay informed about upcoming events, new services, and valuable health advice directly from our team. We share insights on staying healthy, managing common conditions, and seasonal tips to help you and your family make the best health choices.

Please note: These platforms are managed by a third-party provider and are not monitored for medical advice, appointment requests, or personal health inquiries. For personalised assistance, please contact us via PATCHs.

Join our community, get answers to your health questions, and stay engaged with us! Click below to follow us:

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We look forward to connecting with you!

We have noticed that some patients are approaching our practice after being referred by travel clinics for certain vaccinations that are advertised as “free on the NHS.”

Please be informed that St. Martins Medical Centre does NOT provide travel vaccinations. Administering these vaccines requires a travel health assessment, which we do not conduct since we have discontinued our Travel Clinic services as they are not part of our core offerings.

Please note that our surgery no longer provides travel vaccinations. Therefore, for advice and vaccinations related to travel, kindly visit your local pharmacy or travel clinic. They will be able to offer the guidance and services you need.

At St Martins Medical Centre, we are committed to proactively identifying patients who may be at risk of, or already have, Chronic Kidney Disease (CKD). As part of this approach, your medical records may be ‘coded’ with a CKD diagnosis. Please don’t be alarmed by this—most cases do not indicate a serious kidney problem.

Our aim is to ensure that those at moderate to high risk of future kidney issues are closely monitored. Patients will be added to an annual call-back register, where we will routinely check kidney health with blood and urine tests. This proactive monitoring helps catch potential problems early, similar to how we manage pre-diabetic conditions or elevated cholesterol levels. All GP surgeries across North West London are taking similar steps.

By identifying and addressing risks early, we can significantly improve your overall health and well-being. In rare cases, your GP may need to discuss your kidney health further, and we will contact you directly if necessary.

For more information on Chronic Kidney Disease, please visit Kidney Care UK. 

If you have any questions or concerns, please feel free to submit a PATCHs request.

We’re here to support you every step of the way.

As part of our commitment to enhanced services, we now have dedicated staff available on weekends and after regular surgery hours to ensure you receive the care you need promptly.

During these extended hours, our team will proactively contact patients to schedule appointments and share information about our services. This initiative is part of our continuous effort to make healthcare more accessible and convenient for you.

Please note that you may receive calls from a “No Caller ID” number; there is no cause for concern. Our staff will always introduce themselves and confirm that they are calling from St Martins Medical Centre.