NHS App – Access and Guide

NHS App Video Guides

NHS App Explainer - English

Meet Your NHS App

NHS App – NHS Login Using Photo ID

NHS App – NHS Login without using Photo ID

Meet Your NHS App + NHS Login Using Photo ID

NHS App Explainer - Lithuanian

Susipažinkite su savo NHS programa

NHS App Explainer - Polish

Poznaj swój program NHS

NHS App Explainer - Portuguese

Conheça o seu programa do NHS

NHS App Explainer - Romanian

Faceți cunoștință cu NHS App

NHS App – NHS Login cu actul de identitate cu fotografie

Faceți cunoștință cu NHS App + NHS Login cu actul de identitate cu fotografie

NHS App – NHS Login fără actul de identitate cu fotografie

NHS App Explainer - Somali

Fadlan la kulan App-kaaga ee NHS

NHS App – NHS Login adigoo insticmaalaua agoonsi aawir leh

NHS App – NHS Login adigoon isticmaalayn aqoonsi sawir leh

Fadlan la kulan App-kaaga ee NHS + NHS Login adigoo insticmaalaua agoonsi aawir leh

NHS App Explainer - Bengali

আপনার NHS অ্যাপের সঙ্গে পরিচিত হন

NHS App – ফটো আইডি সহ NHS লগইন-এ রেজিস্টার করুন

NHS App – ফটো আইডি ছাড়া NHS লগইন-এ রেজিস্টার করুন

আপনার NHS অ্যাপের সঙ্গে পরিচিত হন + ফটো আইডি সহ NHS লগইন-এ রেজিস্টার করুন

Requesting Access to the NHS App

Individual Proxy Access Form

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Our records show that you have already submitted a request to access your medical records. If you are having any difficulties, please contact reception for support.

Carer Proxy Access Form

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Proxy Access - Accessing Someone Else Records

This form is used to request access to medical records for individuals such as your children, parents, or partners. To complete the request, you are required to provide two forms of identification: one for the person granting access to their medical records, and one for the individual who will be receiving access. You MUST provide valid forms of IDs with the application of this form. IDs should be provided for the individual giving access and the individual receiving access. If both IDs are not provided, we will reject the request. Note: If the patient does not have capacity to consent to grant proxy access and proxy access is considered by the practice to be in the patient’s best of interest Section 1 of this form may be omitted Once submitted, a member of our team will contact you to verify your details and confirm that the request was made by you before processing your application.

Step 1 of 2

Section One – Patient’s Details

The patient (This is the person whose records are being accessed)
Name  Required
Date of Birth  Required
Address  Required
Drop files here or
Accepted file types: jpg, png, pdf, Max. file size: 128 MB.
    Please enter your full name

    Section 2 - Access Level and Type

    Please tick the access you would like to grant  Required
    Please tick below to confirm you have read and understood the following:  Required
    Date  Required
    Full name in CAPITAL LETTERS
    Date  Required
    Full name in CAPITAL LETTERS

    Section Three – Proxy User Details

    Person who will be granted access to the above patient’s records
    Name  Required
    Date of Birth  Required
    Address  Required
    Drop files here or
    Accepted file types: jpg, png, pdf, Max. file size: 128 MB.
      Consent  Required
      Please tick below to confirm you have read and understood the following:  Required
      Select exactly 7 choices.
      Date  Required
      Full name in CAPITAL LETTERS
      Date  Required
      Full name in CAPITAL LETTERS

      Why the NHS App was created?

      The NHS App was created to make healthcare simpler, faster and more personal. It brings NHS services together in one secure place, giving people more control over their health and making it easier to get the right care, first time.

      The app supports the NHS’s long-term ambition to improve access, reduce pressure on services and empower patients through digital innovation.

      The NHS App Today

      Millions of people already use the NHS App to:

      • Book and manage GP appointments
      • Order repeat prescriptions
      • View parts of their health record
      • Access NHS advice and services securely

      The NHS App by 2028

      As set out in the NHS England 10-Year Plan, by 2028 the NHS App will become the single front door to NHS services.

      Through the app, patients will be able to:

      • Get the Right Care, First Time
        • Instant advice for non-urgent care and help finding the most appropriate service through My NHS GP
        • Choose their preferred provider based on outcomes, feedback or location via My Choices
      • Access Care More Easily
        • Book tests directly where clinically appropriate using My Specialist
        • Hold consultations through the app with My Consult

       

      • Manage Medicines and Vaccinations
        • Manage prescriptions with My Medicines
        • Book vaccines through My Vaccines

       

      • Support Long-Term Health
        • Manage long-term conditions using My Care
        • Access and upload health data via My Health
        • Get additional support through My Companion

       

      • Care for Family and Loved Ones
        • Manage children’s healthcare with My Children
        • Coordinate care for relatives or loved ones using My Carer

       

      • Improve Quality Through Feedback
        • Leave feedback on care received
        • Feedback will be compiled and shared with providers and clinical teams in clear, actionable formats

       

      • Proactive and Preventative Care
        • Continuous monitoring to spot early signs of deterioration
        • Enables clinicians to intervene earlier and prevent emergency hospital admissions

       

      • A Digital Health Marketplace
        • Creation of a ‘HealthStore’ where patients can access approved digital tools to help manage or treat conditions
        • Supports innovation and collaboration between the NHS, regulators and digital health providers

       

      • Supporting NHS Staff
        • Single sign-on for staff
        • Scaled use of technologies such as AI scribes to reduce bureaucracy
        • Frees up time for staff to focus on care, not paperwork

      Additional Information

      Carers

      Chaperoning

      GDPR, Data Processing and Subject Access Request (SAR)

      Infection Control

      Long Term Conditions

      Summary Care Records

      Zero Tolerance Policy

      Non-NHS Services

      Patient Participation Group

      Responsibilities

      Talking Saves Lives

      Winter Health

      Community and Locality Services

      Complaints Policy