NHS Patient Transport Services (PTS) Request

NHS Patient Transport Services (PTS) provide transport for patients who have a medical or mobility-related need that means they cannot reasonably travel to their healthcare appointment by other means.

Patient Transport is not normally available simply because you do not have access to a car, public transport, or someone who can drive you.

Who may be eligible?

You may be eligible for NHS Patient Transport if, because of your medical condition or disability, you:

  • Are unable to travel safely using ordinary public or private transport.
  • Need specialist support or assistance during your journey.
  • Need to travel lying down or require medical equipment or monitoring during transport.
  • Have significant mobility difficulties that prevent you from travelling independently.
  • Have a condition that makes travelling by normal transport unsafe or unsuitable.
  • Need an escort because of your medical or communication needs.

Eligibility is assessed based on your individual medical and mobility needs.

Please request transport in advance

Transport must be requested at least 1 week before your scheduled appointment.

Please complete the form below as soon as you receive your appointment date to allow enough time for your transport to be assessed and arranged.

Important: We cannot book next-day transport

We are unable to arrange Patient Transport for appointments taking place the following day.

For example, if your appointment is on Tuesday, you must request your transport no later than the previous Friday, subject to the service’s operating hours and any applicable booking requirements.

Transport Request Form

This form is to request transport for a scheduled appointment to the hospital. Please note you must have been previously eligible to travel with this service.

Name  Required
Date of Birth  Required

Journey Details

Collection Address  Required
Destination / Appointment Address  Required
Date of Appointment  Required
Time of Appointment  Required
:

Patient Transport Requirement

Please select from the following which you will require:  Required

Mobility and Assistance

Can the patient walk independently?  Required
Can the patient stand?  Required
Can the patient transfer from a wheelchair to a vehicle seat?  Required
Can the patient transfer independetly?  Required
Does the patient require an escort?  Required
Does the patient require oxygen during transport?  Required
Does the patient require any other medical or mobility equipment?  Required

Consent  Required

Additional Information

Carers

Chaperoning

GDPR, Data Processing and Subject Access Request (SAR)

Infection Control

Long Term Conditions

Summary Care Records

Zero Tolerance Policy

Non-NHS Services

Patient Participation Group

Responsibilities

Talking Saves Lives

Winter Health

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