Our Policies and Documents
Our Policies, Procedures and Handbooks
While we aim to review our policies annually, they may be subject to change due to updates from NHSE. Kindly call and check with the practice regarding any changes before uploading. You can speak with either Guste or Paula for confirmation.
Chaperone
Chaperone PolicyPrivacy Policy for St Martins Medical Centre
Privacy Notice PolicyZero Tolerance Policy
At St. Martin Medical Centre, we are dedicated to providing the highest quality of care to our patients. We are continuously working to enhance the patient experience while maintaining a safe and respectful environment for everyone. We have a zero-tolerance policy against discrimination, aggression, and violence, and we stand firmly against any form of racial abuse.
Any violation of this policy may result in the removal of the patient from our surgery, as we must prioritise the safety, well-being, and professionalism of both our staff and patients.
Zero Tolerance PolicyZero Tolerance Policy Poster
Safeguarding Handbook
Safeguarding HandbookFreedom of Speech Policy
Freedom of Speech PolicyComplaints
Patient Complaint FormPatient Complaint Leaflet
Complaint Desktop Aid
Complaints Procedure England
GDPR, Data Processing and Subject Access Request (SAR)
GDPR PolicyInfection Control
Summary Care Records
Additional Information
GDPR, Data Processing and Subject Access Request (SAR)
